We carry out planned system maintenance on Saturday 25th of January between 8 AM and 9 AM, and also on Sunday 26th of January between 8 AM and 2 PM. During that time, you cannot view prices, balances, or submit orders. There may also be other disruptions in the online store. We are sorry for the inconvenience
FAQ Delivery & Returns
How do I change delivery address?
When placing an order, you can select and change delivery address under step 2 on the checkout page.
If you'd like to change your permanent delivery address, contact your salesperson under My Pages > My Contact Person.
I'd like to return a product, how do I do this?
Contact your salesperson under My Pages > My Contact Person.
I've ordered the wrong product, can I exchange it in a store?
Contact your salesperson under My Pages > My Contact Person or fill out this form.
When can I expect delivery?
You can check your order status under My Pages > Order Information.
Where do I turn for warranty matters?
Contact your sales representative at Ahlsell for help.
Does right of withdrawal apply to my products?
Contact your salesperson under My Pages > My Contact Person or fill out this form.
